FAQ
- How can I place an order?
To place an order, simply follow these steps:
Browse our website and select the desired product.
Add the product to your cart.
Proceed to checkout and provide the necessary details.
Review your order and make the payment.
Once the order is placed, you will receive a confirmation email.
- What payment methods do you accept?
We accep various payment methods, including:
- Credit cards
- Debit cards
- Net banking
- UPI (Unified Payments Interface)
- Digital Wallets (such as Gpay, PhonePe, Paytm, etc.)
- Cash on Delivery
- How long will it take to receive my order?
The delivery time depends on your location and the product you have ordered. Generally, we strive to deliver within 5-6 business days. However, please note that there may be delays due to unforeseen circumstances or during peak seasons.
- Can I track my order?
Yes, you can track your order with a order tracking number/id which will be provided within 1-2 days. You will find the tracking details for using the tracking number.
- What is your return and refund policy?
We have a hassle-free return and refund policy. If you are not satisfied with your purchase, you can initiate a return within 5 days of receiving the product. Please refer to our Returns and Refund page for detailed instructions.
- Are there any shipping charges?
We offer free shipping on prepaid orders.
For post-paid orders, customers have to bear a minimal shipping charge. Shipping charges may vary depending on the product and your location. The shipping charges, if any, will be mentioned during the checkout process.
- Do you offer international shipping?
Currently, we only offer shipping within India. We do not provide international shipping services.
- How can I contact customer support?
You can reach our customer support team through the following channels:
Phone: Coming soon
Email: support@shoppingnomad.in
- Are my personal and payment details secure?
Yes, at Shopping Nomad, we prioritize the security of your personal and payment information. We use industry-standard encryption and security measures to protect your data.
- Do you have a loyalty program or rewards system?
Yes, we value our customers, and we offer discount coupons and special offers to save additionally on the purchases made on our website. We also offer unique referral codes to help you save even more.